Refund Policy
Effective Date: October 11, 2026
Bluebird Solutions Limited (“Bluebird Solutions,” “Bluebird,” “we,” “us,” or “our”) provides digital career services, educational programs, subscription services, job-support services, AI-powered tools, and business support services.
Because many of our services provide immediate digital access, AI processing, personalized work, staff time, third-party processing, or other resources as soon as a purchase is made, most purchases are non-refundable except as specifically stated in this Refund Policy.
Nothing in this Refund Policy limits any refund, cancellation, or other consumer right that cannot legally be excluded under applicable law.
1. Bluebird AI Career Bundle / AI Resume Optimizer — C$5.99
The Bluebird AI Career Bundle includes AI resume optimization, included resume revisions, portfolio-building tools, and AI interview preparation.
Because processing and personalized AI services may begin immediately after the customer activates the purchased Career Bundle, all purchases of the Bluebird AI Career Bundle are final and non-refundable once access has been successfully provided.
A refund may be considered where:
- the customer was charged more than once for the same purchase;
- payment was successfully processed but Bluebird did not provide reasonable access to the purchased service;
- a verified technical failure on Bluebird’s side prevented the customer from accessing the purchased service and Bluebird could not reasonably restore access;
- Bluebird is unable to provide the purchased service; or
- a refund is required by applicable law.
Failure to use all included features, revisions, portfolio access, interview preparation, or the available access period does not by itself qualify the purchase for a refund.
2. Certified AI Data Annotator Program — C$49.99
Customers purchasing the Certified AI Data Annotator Program may request a refund within 24 hours of the original purchase time.
Refund requests must be sent to info@bluebirdsolutions.online from the email address used for the purchase and must include sufficient information for Bluebird to identify the transaction.
Once the 24-hour refund period has expired, the purchase becomes final and non-refundable except where Bluebird fails to provide the purchased program, a duplicate or incorrect charge occurred, or applicable law requires otherwise.
If a refund is approved, access to the program may be terminated.
3. Actively Hiring Jobs — C$10/month
Actively Hiring Jobs is a recurring subscription service.
Subscription payments are non-refundable once a billing period begins. Customers may cancel their subscription at least 24 hours before the next scheduled renewal to prevent the next recurring charge.
Cancellation stops future renewals. It does not ordinarily produce a refund for the current billing period.
Refunds may still be issued for verified duplicate or erroneous charges, failure by Bluebird to provide the purchased subscription access, or where required by applicable law.
4. Resume Optimization for AI Jobs — C$19.99
Resume Optimization for AI Jobs is a personalized digital service. Once Bluebird has begun processing or delivered the optimized resume, the purchase is final and non-refundable.
Refunds may be provided only for duplicate or incorrect charges, failure by Bluebird to provide the purchased service, verified inability to access the service that Bluebird cannot reasonably correct, or where required by applicable law.
5. AI Side Hustle Guide — C$29.99
The AI Side Hustle Guide is a digital product. Once access or delivery has been provided, purchases are final and non-refundable.
Exceptions apply only to duplicate or erroneous charges, failure by Bluebird to deliver the purchased product, or circumstances where applicable law requires a refund.
6. Job Support Packages
Current Job Support Packages include:
Basic Package — C$15 per individual
VIP Package — C$25 per individual
Premium Package — C$50 per individual
These services may involve individualized review, support, research, communication, staff time, or other work that begins after purchase. Accordingly, purchases are non-refundable once Bluebird begins providing the purchased service.
If Bluebird is unable to provide the purchased service, or if a verified duplicate or incorrect charge occurs, the customer may request a refund.
7. Business Services, Trained Personnel and Account Management
Refund and cancellation terms for customized business services, trained personnel, managed operations, account management, or other individually quoted services may also be stated in the applicable proposal, invoice, service agreement, or contract.
Fees relating to work that has already been completed, staff time already provided, or resources already committed are generally non-refundable unless otherwise stated in the applicable agreement or required by law.
8. Duplicate Charges and Payment Errors
If you believe you were charged more than once for the same purchase or charged an incorrect amount, contact us promptly at:
Please include the email address used for payment, date of payment, service purchased, transaction reference if available, and a brief explanation of the issue.
Verified duplicate charges will be refunded as appropriate.
9. Technical or Access Problems
Customers should contact Bluebird before requesting a refund for an access problem so that we have a reasonable opportunity to restore access or correct the issue.
If payment was successfully completed but Bluebird cannot provide the purchased service within a reasonable period because of a problem attributable to Bluebird, we may provide replacement access, correct the service, or issue a refund as appropriate.
10. Refund Processing
Approved refunds will ordinarily be returned to the original payment method.
The time required for the funds to appear depends on the payment processor, card network, financial institution, and country and may be outside Bluebird’s control.
11. Chargebacks and Payment Disputes
If you believe there is a problem with a Bluebird transaction, please contact info@bluebirdsolutions.online first so we can investigate it.
Nothing in this section prevents a customer from exercising any lawful dispute or chargeback right.
12. Price Changes
Prices displayed in this policy reflect current service pricing as of the effective date. Bluebird may update its prices from time to time.
The price and refund conditions clearly disclosed to the customer at the time of purchase will apply to that transaction.
Contact
Bluebird Solutions Limited
RC Number: 9286272
Registered Address: No. 1, Aforz Lodge, First Mechanic, Alakahia, Rivers State, Nigeria
Support Email: info@bluebirdsolutions.online
Phone: +234 901 194 9118
Website: bluebirdsolutions.online